Hotel San Marcos Grand Culiacán, Culiacán
About the Hotel
Hotel San Marcos Grand, a 4-star business and family hotel in downtown Culiacán, features
Premium Business Accommodations
Hotel San Marcos Grand offers 99 rooms with
Restaurant with Live Entertainment
Wellness and Business Facilities
San Marcos provides a
Central Downtown Location
Located 9.5 miles from Federal de Bachigualato International Airport with
Select your room type
Price and Room Availability Calendar
Getting around
Available transportation options
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Live entertainment
- Jacuzzi
Room features
- Air conditioning
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel has a great central location and the rooms are quite nice, but the check-in experience was frustrating, and the front desk staff could really use some customer service training. I also noticed inconsistency with the breakfast vouchers, which added to the disappointment. Overall, it has potential but definitely needs some improvements in service.
The hotel is centrally located with nice rooms and friendly staff, but the reception area is quite unhelpful. My check-in experience was frustrating, and the breakfast voucher situation during my extended stay left me feeling underwhelmed. Overall, this place used to be a luxury spot, but it’s in need of a little TLC in customer service.
The hotel is centrally located with nice rooms and pleasant staff, but the front desk service leaves much to be desired. While the hotel has a charming old luxury vibe, the check-in process felt disorganized and could really benefit from better customer service training. Also, it was frustrating to only receive one breakfast voucher during my extended stay, which felt like a missed opportunity to provide better value for guests.
The hotel has a prominent central location, making it easy to explore the area. The rooms are nice and comfortable, yet the reception staff could use some improvement in customer service. I faced a few hiccups with the breakfast vouchers during my extended stay that were frustrating. Overall, it feels like a once-luxurious hotel that still holds its charm but needs to polish its front desk service.
This hotel has a central location that's hard to beat, with nice rooms and a bit of an old luxury vibe. However, the front desk service definitely needs improvement, as I encountered some issues with my check-in and breakfast vouchers. While the stay was mostly pleasant, the reception staff could really use some customer service training to elevate the experience.